Trust & compliance

Privacy Policy

Protecting personal and patient-related data is fundamental to everything we do. This policy explains what we collect, why we collect it, and the rights you hold.

1. Who we are

Medifodil Smart Pharma Solutions Pvt. Ltd. (“Medifodil”, “we”, “us”) is a healthcare technology, analytics, and clinical research organization with offices in Hyderabad, India and Edison, New Jersey, USA. We are the data controller for personal data collected through www.medifodil.com.

2. Information we collect

Contact details you submit voluntarily through our enquiry form or by email — name, work email, company, service of interest, and the content of your message.

Career applications sent to careers@medifodil.com, including your CV and the information it contains.

Technical data generated automatically when you browse, such as browser type, device type, approximate region, and pages viewed.

3. How we use your information

To respond to enquiries, prepare proposals, and deliver contracted services.

To evaluate job applications and communicate with candidates.

To maintain the security, performance, and accessibility of the website.

To meet legal, regulatory, and pharmacovigilance obligations where applicable.

4. Legal basis for processing

We process personal data on the basis of your consent, our legitimate interest in operating and improving our business, the performance of a contract, and compliance with legal obligations under applicable data protection laws including the EU GDPR and India's Digital Personal Data Protection Act.

5. Adverse event and safety data

If you report an adverse event or product complaint, we are legally required to record and forward that information to the relevant marketing authorization holder and health authorities. Such reports are handled under strict confidentiality and pharmacovigilance regulations, and personal identifiers are minimized wherever possible.

6. Sharing and transfers

We never sell your personal data. Information may be shared with vetted service providers acting on our instructions, with sponsors where you have engaged us, or with regulators where the law requires it. International transfers are protected by appropriate safeguards such as standard contractual clauses.

7. Security and retention

We apply access controls, encryption in transit, quality-controlled processes, confidentiality agreements, and audit trails appropriate to a regulated life sciences environment. Personal data is retained only for as long as necessary for the purpose collected or as required by law.

8. Your rights

You may request access, correction, deletion, restriction, or portability of your personal data, and you may withdraw consent at any time. To exercise a right, write to info@medifodil.com and we will respond within the timeframes set by applicable law.

9. Contact us

Medifodil Smart Pharma Solutions — 3rd Floor, Satya Enclave, KPHB Road No. 1, Kukatpally, Hyderabad, Telangana 500072, India. Email: info@medifodil.com. Phone: +91 90321 15695.

Last updated: 2026. See also our Cookie Policy.